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Terms and conditions

Terms of Service - Preamble

www.freestyle-energy.com (and .fr) website is managed by the company Freestyle Energy (SIREN: 480 938 711). The total or partial reproduction of this website is subject to the prior approval of the latter. Generally, a simple hyperlink to the url www.freestyle-energy.com (or .fr) is permitted without request, unless the goal is to disparage or defame.

1. Subject / Acceptance of Terms and Conditions

The goal of the website www.freestyle-energy.com (and .fr) is to sell food and non-food manufactured products.

2. Company Identification

The website is managed by the Freestyle Energy company registered under SIREN 480 938 711.

3. Prices

All our prices are in EURO default in HT, the system of providing business taxes. For technical reasons, the acronym TTC may appear in the cart or at the time of order, but in any case it does not apply the implementation of the VAT. The unit prices are fixed and are displayed on all product pages. Discount prices can be controlled according to the amount or the number of buyers in a specific time on a specific item. The recipient is responsible to pay any customs duties and other related taxes in his country. The recipient agrees to check with the authorities that the desired products are not subject to embargo.

4. Products

The products sold on www.freestyle-energy.com (or .fr) are detailed in our data sheets. The product description is usually accompanied by one photo. We make every effort to ensure that the reproductions are in line with the actual product, but it is possible that the following supplies, the nature of the object changes slightly.

www.freestyle-energy.com (.fr) offers credit card payments, secured by PAYPAL society. This e-commerce solution ensures maximum security for payment. It's also possible to pay by check, cash, money order or bank transfer (please contact us).

Payment by credit card is provided by Paypal with security and SSL. As a bank within the European Union, PayPal offers more than ten years of experience in secure online payments. Paypal is used by thousands of sites in France and around the world, especially by the larger chains. Today more than 8 million customers in France and 193 million people worldwide trust PayPal, the global leader in online payments.

Using Visa / Mastercard / Paypal

If you already have a Paypal account you only have to be logged in to your orders and your bank account will be debited directly via PayPal.

If you do not have a Paypal account, you can either create one, or pay directly with your credit card via Paypal module (Visa, Mastercard ...).

Your financial information is secured and fully covered against fraud

Through its payment system among the most reliable place your PayPal transactions without ever disclose your bank recipients, email address and your password will suffice.

In addition, PayPal offers complete protection in the event of unauthorized use of your account by paying appropriate. Learn more

Other means of payment

 

 

5. Payments
6. Shipping

We deliver our orders on the French territory and internationally through the national postal service (Colissimo), or by international post service (International Colissimo)

 

The times indicated are valid destination of Metropolitan France. Times and costs for international shipments are subject to change.

Any customs fees and other taxes shall not give rise to any refund or claim

In case of non receipt of your order (loss challenge, etc.)., Do not hesitate to contact us. All necessary checks are carried out to your satisfaction. If problem not solved, at your convenience we can process a refund or exchange, as appropriate.

 

Shipping and Returns

 

The transport of your package

 

Packages are generally dispatched within 72 hours after receiving your payment. The default mode of shipment is Colissimo off without signature but with proof of mailing and tracking number.

 

Whichever shipment choice, we will give you a link as soon as possible which will allow you to track online delivery of your package.

Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will pay the postage for each. Your package will be dispatched at your own risk, but special care is taken to protect fragile parcels ..Packages are generally oversized and protected.

 

Once you have your tracking number, you can track your parcel on this website:

http://www.colissimo.fr/portail_colissimo/suivre.do

 

Returns

 

In the case of a return for defective control, incomplete exchange or refund, the shipping charges are the responsibility of the customer. In no event Freestyle Energy will not participate in the cost of return.

 

Warning: it is requested by the client to send the order by a shipping method that can justify sending and enabling traceability (ie with a tracking number, with or without a signature on delivery. Example: Colissimo, Chronopost DHL, TNT, UPS, and other carriers).

7. Right of withdrawal

As stated in Article L. 121-20 of the France Consumer Code, the customer has 14 days from the date of receipt of the goods, to notify the website www.freestyle-energy.com (or .fr) the exercise of his right of withdrawal and return to its command without having to give reasons or pay penalties, except, where applicable, the cost of return.

The customer can for example play this revocation period for the following reasons:

-Item that does not match the description

-item-no longer fit the customer's needs

 

However, in all cases, the right of withdrawal will be accepted by Freestyle Energy only if the command is returned in new condition with its original packaging, accessories and instructions where applicable. Failure to return a non-essential element of the package would not deprive the consumer of his right.

 

Articles which may be copied, reproduced (cd, dvd, etc ...) may be returned only if they have not been unpacked. Same for products such as headphones, earphones and similar products, for obvious reasons of hygiene.

 

The right of withdrawal does not apply to perishable goods or customized.

 

In case of delivery of an item broken, defective or incomplete, an exchange will be made.

When the customer is leveraging its right of withdrawal, he shall be reimbursed for the initial value of the item and starting shipping charges, but not the return shipping costs are the customer.

 

When the customer is exercising his right of withdrawal, the website Freestyle-Energy.com (or .fr) has 14 days from the date of return of the product to repay the client (through a voucher so).

8. Jurisdiction / Dispute

In case of dispute, please do not hesitate to contact us to resolve any problem amicably before initiating any procedure.

9. Provisions of the law "and Freedoms computer"

You can opt out of receiving future newsletter Freestyle Energy in us by email specifying. The data collected is used only to ensure the delivery of orders and are never sold or passed on to third parties (except shipments platforms subcontractors).

10. Acceptance of these Terms and Conditions

Any customer wishing to order on the site www.freestyle-energy.com (or .fr) must read those Terms & Conditions before making payment. Thus, it is considered that all customers who have placed orders on the website www.freestyle-energy.com (or .fr) have full knowledge of these Conditions and accept all the conditions above. All orders placed on this site will be subject to these terms and conditions of sale and special conditions governing the purchase of certain services.

 

We inform you that, to the extent that you order products online, your agreement regarding the content of these general conditions of sale does not require a handwritten signature.

We are careful to regularly adapt the text of the terms and conditions of sale.

As well, we invite you to read the version in force at the date of your order.

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